Minimum info required to request deposit

Whale requires certain information before it can request the security deposit for a new move-in. For example, if Whale is missing a screening decision for a tenant with a Future or Current status, we will send a notification to the property alerting you that we cannot send the deposit request until it is provided. 

Required data

  • First name
  • Last name
  • Email
  • Unit
  • Screening decision
  • Application submitted date
  • Application approved date or lease signed date (depending on property's "When to invite" configuration)

Potentially required data

  • Monthly rent (if the renter's deposit is based on a multiple of monthly rent based on the property's deposit amount settings)
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Support Contact Support