Change deposit amount manually
Here's how you can change a Whale deposit amount:
Deposit not yet paid
- Log in to Whale Portal
- Navigate to “Deposits” to find the lease
- Click into the lease to view the deposits
- Click the “···” menu, select “Edit Deposit Amount”
- Enter the new amount and click submit.
Once submitted, Whale will automatically send an updated request to the renter.
Deposit already paid
If the deposit has already been paid, please contact support@gowhale.com to request an additional deposit.
Auto-collect at renewal will no longer automatically adjust the deposit amount when rent increases for any lease with a manually adjusted deposit amount.