Send a deposit request reminder
Whale Admin users can send a reminder to any renter with a deposit having a Requested status to complete their deposit request. Here's how:
- Log into Whale Admin
- Find their lease on the "Deposits" page
- Click the “···” menu and select “Send reminder”
An email reminder and, if possible, an SMS reminder will be sent to the renter immediately.
If there are no deposits with a Requested status, the option to send a reminder is not available. If you would like to request a deposit with a “Pending Approval” status, please contact support@gowhale.com.