Lease renewals
If someone using Whale renews their lease, Whale will keep the deposit locked. Whale only returns the deposit if you complete the financial move-out statement (also known as deposit accounting).
If the property has enabled Auto-Collect Increased Deposits, Whale may request additional funds for their deposit if their deposit is based on a multiple of monthly rent and monthly rent changes.
Interested in moving your deposits for current residents to Whale? Learn how to move deposits to Whale using our "Flip" process.