Lease and deposit statuses

In Whale Admin, it's possible for a single lease to have multiple deposits (e.g. a security deposit and a pet deposit). Each individual deposit has its own status and there are also parent level statuses representing the overall state of all deposits associated with a specific lease.

Here's an overview of the different statuses

Lease Level Statuses

• Pending Approval: All deposits have a status of Pending Approval.
• In Progress: The lease has at least one deposit with a Requested or Reversed status.
• Locked: The lease has at least one deposit with a Locked status and none with a Requested or Reversed status. 
• Moved Out: The lease has ended and Whale has sent any Charges owed to the property and unlocked the remainder for the renter.
• Canceled: The lease only has deposits with a Canceled or Pending Approval status.

Deposit Level Statuses

• Pending Approval: Whale has not yet requested any deposits because the deposit has not yet met the minimum requirements to trigger an invite. 
• Requested: Whale has requested the deposit but the renter has not funded their account.
• Reversed: The renter completed the deposit request and the deposit was confirmed with the property, but the transfer was later rejected and needs to be re-collected. This typically happens because the renter claimed the transaction was fraudulent so the bank or credit card company reversed the charge.
• Locked: The renter has completed the deposit request and the funds are locked in their Whale account for the duration of the lease. 
• Moved Out: The lease has ended and Whale has sent any Charges owed to the property and unlocked the remainder for the renter.
• Canceled: The deposit request has been canceled. Hover over the tool tip in Whale Admin to see the reason why.